Campus Auto Service

Jon Mazur 2 years ago

I would NOT recommend having your car fixed at Campus Auto Service because of a very specific story of how I was treated by Andy. Andy fixed 2 of my front wheel bearings during the same time on a Wednesday afternoon. One wheel bearing was new and the other one was an aftermarket used part. On Friday evening, approximately 48 hours after I left Campus Auto Service my wife and I were driving to Cleveland and the entire front left wheel hub came off my car on the highway at a fast speed due to the wheel bearing. I came to a screeching halt and I was lucky to have my wife in a separate car behind me. We were in the middle of nowhere between Columbus and Cleveland and late to our plans, so we asked the tow-truck driver to recommend to a place where he could drop the car and we would get a hotel and deal with it all the next morning. He picked a great place, with friendly staff. When I contacted Andy to get a refund, he said "No." He claimed because # 1) I didn't contact him first to have it towed to a place that he approved of, and # 2) He wouldn't give me any money back because we didn't save the broken part to give to him at the shop. What sense does that make if we're not able to c

Lisa Kissell 2 years ago

I should have listened to some of these bad reviews. I truly do not know how this guy is not out of business. Do not take your car to this place. He has cost us around $5,000 when he broke our car and will not fix it, nor pay for the repairs or the car he broke. He acts real nice, but it's a shame how he runs his business. He made us promise after promise and did not keep them. I am sure he does a nice job on some things, but I want a mechanic whose actions are honest on all his jobs and stands by their word. He literally ruined our car and will do nothing about it. Wow, run away!

Seethi C 3 years ago

Andy is the most honest mechanic out there! I went in for an oil change and told him that my car's maintenance system suggested a coolant change as well. After examining it himself, he said the coolant is fine and doesn't need to be changed. He could have easily said the opposite to make a quick buck and I would have taken his word for it, but he didn't. Very fair prices as well!

Rachel Gross 4 years ago

Absolutely amazing. We were going though on our way home from the Columbus zoo and are from Indiana. My alternator went out with myself, 8 month old, 11 year old and my mother.. absolutely terrifying experience. We had the car towed there because it was our best option and planned to spend the night near by because they said they couldn't get us in. When we got there they said to give them about a hour to see what was wrong and we would have a better time of when we would be leaving the next day. 45 minutes later my alternator was fixed and we were on our way home. Extremely honest and friendly people. Very caring! They made a terrifying experience better. I had called another shop that wanted to charge twice as much just to take advantage of my situation, being from our of town with my kids. 10 starts, hands down. Thanks again for everything!

S Organ 6 years ago

The only shop I trust in Central Ohio. Andy is honest, committed and extremely competent. My whole family (five of us) are loyal customers.